POLICIES, TERMS & CONDITIONS
We book experiences, not just wineries with a 12-passenger luxurious beautifully designed vehicle you'll be proud to take your selfie with.
We realize that occasionally plans change so we adhere to a cancellation and refund policy that gives our guests some flexibility while allowing us to maintain good business practices and relationships with the places we visit.
So, there are no surprises, be sure that you and your entire party are aware of all policies and expectations.
Reservations are Required, and a minimum of 6 guests are required for tours.
Full payment is due at the time of booking.
A link for payment will be provided with your tour confirmation.
Cancellations made 2 weeks before your service = 50% deposit refund
Cancellations made within 2 weeks before your service = no refund
We are all adults. Please keep in mind that the places we visit are family establishments. If even one person is “cut off” the entire tour will be over. If you get sick - We offer car sickness bags in all vehicles. Nonuse of sickness bags will result in a cleaning fee of $750 per incident. $750 will be charged to credit card on day of incident. No exceptions.
Please wear comfortable shoes as some tastings will be standing.
NO ALCOHOL/DRINKING IN THE VAN
We are not a party bus or booze cruise and by law we cannot allow any open alcohol containers in the tour vehicles. We want to ensure that your time with us is a great memory not a fuzzy one.
Public intoxication is a crime, regardless of whether you have a designated driver or are in a limo/bus/shuttle. It is unlawful to serve or sell alcohol to an intoxicated person. Servers cannot serve anyone they suspect is over or near the “legal limit” of alcohol. It is a judgement call and management will support their TABC trained employees, and if you are advised you cannot be served, please refrain from arguing and walk away. Additionally, the venues we visit, by law, will excuse the entire group if ONE person is considered “over the limit” of alcohol.
LEGAL DRINKING AGE/NO MINORS
You must be 21 or older to join us on a tour. No exceptions can be made. A valid ID for proof of age is required before beginning the tour and may be asked to show proof of ID by the venues we visit.
NO SMOKING ALLOWED
No smoking is permitted on the van.
We have made reservations at each of our venues for your party. Please be prepared for pick-up at the agreed upon time. Failure to be ready at your designated time may result in a cancellation of your reservation WITHOUT a refund.
Please allow 5 to 6 hours for our tours, however custom tours may be available. Please contact us for more information.
PICK UP & DROP OFF LOCATIONS
Pick up and Drop off Location is Fredericksburg Convention and Visitor Bureau located at 302 E. Austin Street, Fredericksburg, TX 78624.
Severe weather will cancel tour and a refund will be given to the customer.
A 20% Gratuity will be added at checkout.
Any applicable state and local taxes will be added at checkout.
Tour guests shall be liable for any loss or damage caused to the Tour Vehicle or incurred by you or your party.